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Transportation & Logistics

Your customers want to know where their freight is. Let them see it themselves.

Connecta gives shippers and receivers real-time visibility into shipments, freight documents, and invoices - directly from Business Central. Your planners are no longer interrupted by status questions.

Transportation & Logistics

Recognize this?

In transport and logistics, speed and transparency are everything. But a lot of customer communication still runs through phone and email - even though all information is already digitally available.

  • Customers call planning for shipment status updates
  • Freight notes and CMR documents are sent back and forth by email
  • Invoices are repeatedly requested, including for older shipments
  • Delivery complaints come in late because communication is slow
  • Your planners spend hours each week providing information

Every minute your planner spends on status questions is a minute less for operational tasks.

Transparency that serves itself

With Connecta, you give your customers their own portal where they can find all information they need. The AI assistant is ready for questions they cannot immediately find.

Your planners focus on operations. Your customers are always informed.

What can your customers do on their own?

Track shipment status

Customers see the current status of their shipments directly from Business Central. No more calls to planning.

Download freight documents

CMRs, freight notes, and proofs of delivery - customers download them whenever needed.

View and pay invoices

Per shipment or per period: customers always have invoice overview and can pay directly.

AI assistant for fast answers

"Has my freight already been unloaded?" or "Can I get last week's freight note?" - the AI assistant answers immediately.

View order history

Customers review historical shipments, search by date or reference number, and export what they need.

Why Connecta works for transport

  • Real-time status information directly from Business Central
  • Document management: freight notes, CMRs, and packing slips always available
  • Connects with planning and TMS data through Business Central
  • AI assistant speaks transport language: shipments, trips, delivery addresses
  • Secure login via 2FA or Microsoft Entra ID

Fewer status questions, more focus on the road

Let us show you in 30 minutes how Connecta transforms your customer communication. Free and without obligation.