Production

From production order to delivery: your customers track it themselves.

Connecta gives customers of production companies direct access to order progress, delivery dates, and invoices - from Business Central. Your inside sales team spends less time sharing information and more time on work that truly adds value.

Plan a demo for production See how it works

Recognize this?

In production companies, lead times and order progress are always part of the conversation. Customers want certainty, and if they cannot find it digitally, they call.

Customers ask weekly about the progress of their production order
Delivery date changes are communicated late, leading to frustration
Invoices for partial deliveries create confusion
Customers receive packing slips too late or not at all
Technical specifications and item information are requested repeatedly

The longer a customer is left uncertain, the greater the chance of complaints.

Transparency across the entire production process

With Connecta, you give customers visibility into every phase - from order confirmation to delivery. The AI assistant helps with specific questions about their order or invoice.

Fewer phone calls. More trust. Stronger customer relationships.

What can your customers do on their own?

Track order progress

Customers see the status of their production order in real time. From order confirmation to completion and shipment.

View delivery dates

Expected and confirmed delivery dates are visible immediately. Customers do not need to call for updates.

Partial deliveries and packing slips

For split deliveries, customers can see exactly what has been delivered and what is still coming. Packing slips are directly downloadable.

Invoices per delivery

Invoices are automatically linked to the related delivery. Customers always understand what they are paying for.

Items and specifications

Customers check product information and item codes directly in the portal. The AI assistant helps with specific questions.

AI assistant for product questions

"When will my order be ready?" or "Which items are in delivery 2?" The AI assistant answers directly from Business Central.

Why Connecta works for production

Integration with production orders and delivery planning in Business Central
Visibility into partial deliveries and multiple packing slips per order
AI assistant tailored to production terminology
Customer-specific prices and agreements visible in the portal
Secure login via 2FA or Microsoft Entra ID

Let your customers follow along - without adding workload to your team

We will show you in 30 minutes how Connecta fits your production environment. Free and without obligation.

Plan a free demo for production Contact us